Thank you for visiting our World-wide web site ('the Site'), which is provided by Theo Fennell plc.
Our registered office address is 169 Fulham Road, London SW3 6SP.
If you have a question about our products and services you can contact us at internet.sales@theofennell.com

Our VAT registration number is 394880403.

The web site administrator is Cooltide Interactive Ltd - www.cooltide.com
Website technical enquiries only should be sent to enquiries@cooltide.com

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SITE
Your use of the Site is governed by the following terms of use ('Terms'). We may, from time to time, change these Terms at our
sole discretion by updating this page and you should periodically review these terms for such changes.

By using the Site you agree to comply with, and be bound by, the Terms. If you do not agree to these Terms, you may not
use the site and should leave immediately.

Copyright and other Intellectual Property Protection
We are the proprietor of the Theo Fennell trade name, trade mark and get-up. All other trademarks, brand names, product names and titles and copyrights used in the Site are trademarks, brand names, product names or copyrights of their respective holders. No permission is given in respect of the use of any of them and such use may constitute an infringement of the holder's rights

Search engines aside, you may not establish a link to the Site from a third party site without our prior written permission.

Products
Our products depicted in the Site are representative of our collection. Not all our products are shown in the Site. Not all our products that
are shown in the Site are, or will be, available at all our or other stores, and the Site may describe products that are not available
world-wide. The style, designs, colours and price of the products shown in the Site may be changed without notice.

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart.
After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be
able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your
credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa, Mastercard, AMEX, Maestro, Visa Delta, Visa Debit, Electron, Solo and Diners Club International.
We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.
You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a
contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send
you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have
inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason.
In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Prices are correct at time of publishing. However, errors & omissions may occur.
Please contact us on the price & availability before ordering.

Shipping And Handling
All shipping is handled on an individual basis. We will contact you to agree the delivery method used.

Delivery Schedule
We deliver your order ASAP. We will normally send your order to you in 1-2 business days . International order deliveries will be notified on an individual basis

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.

Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption.
They are only decrypted after they reach our computer.
They are not held in clear text on any web site.

Disclaimer
We provide the Site on an 'as is' basis and make no representations or warranties of any kind with respect to the Site or its contents and disclaim all such representations and warranties. In addition, we make no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in the Site. The information contained in the Site may contain technical inaccuracies or typographical errors. All liability of Theo Fennell plc howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

Neither Theo Fennell plc nor any of its directors, employees or other representatives will be liable for loss or damage arising out of or in connection with the use of the Site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Notwithstanding the foregoing, none of the exclusions and limitations in the clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded nor in any way to exclude or limit (site owner) liability to you for death or personal injury resulting from our negligence or that of our employees or agents.

Purchases
Goods and services provided through the Site are offered on separate terms and conditions, which will be brought to your attention if and when you seek to place an order with us on-line.